Dr. Jerry Farrell on how he keeps his patients comfortable
One of the things that I do that helps deal with that is use any opportunity I can to share some exquisite humor. Storyteller—I think I was a storyteller long before I was a dentist. If you’re a caregiver, you just figure it out, you take care of them, and they get it pretty quick. So that’s why I need them in the chair, I need them in my office, and then we just start the relationship and put it together. Clinically, financially, insurance, that’s kinda the category. You talk to them. That’s what we all want as people: we want our folks to talk to us, we want the people that love us to talk to us.